The role will involve working as part of a team and will involve developing, implementing, maintaining and improving administrative services.
Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers.
With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
The apprenticeship standard requires management of a project and evidence a process that they have improved, as well as mentoring and coaching responsibilities.
The Business Administrator Level 3 Apprenticeship Standard is assessed at the end of the programme externally by the awarding body, NCFE; to assess and test the candidate’s knowledge, skills and behaviours.
The end point assessment will include:
A range of assessment tools, such as:
- Observation
- Presentation on the Project undertaken
- Test of knowledge using scenarios with questions
- Competency-based Interview
- Assessment on portfolio of evidence
Delivery of the programme is via planned face-to-face classes and workshop sessions at the Waterfront Centre in Huddersfield, HD1 3LD. You are provided with paid time to study as part of the apprenticeship programme.