This is an exciting opportunity to work for Mirfield Auto Spares undertaking varied duties including administration, social media and customer service both online and face to face. You will be working with a hardworking and friendly team.
This is an exciting opportunity to work for Mirfield Auto Spares undertaking varied duties including administration, social media and customer service both online and face to face. You will be working with a hardworking and friendly team.
The role will include various administration, customer service and social media duties with the aim to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
If the budget allows there may be an increases/bonuses ongoing, this will also be based on satisfactory employment and meeting apprenticeship targets, over the duration of the apprenticeship.
Mirfield Automotive Spares Ltd is located close to Mirfield town centre and is within a five minutes’ walk of both the main Huddersfield Road and Mirfield train station providing great public transport links.
Due to the nature of company the ability to drive would be an advantage.
This company is commercial vehicle dismantlers and as such the successful candidate should be aware that they will be required to wear safety boots, gloves, helmet and high visibility vests when in the yard. You should have a sensible and mature attitude with a hands-on approach whilst working in this environment.
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Ability to use Microsoft, Ability to use Social Media, Excellent Timekeeping, Excellent attendance record
GCSE in Maths and English with grade 3 or D or equivalent (Essential)BTEC in ICT with grade Pass, Merit or Distinction (Desired)ICT in Microsoft Packages with grade Pass, Merit or Distinction (Essential)
Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The standard covers the following:
Knowledge
Skills
Behaviours/Attitude
You will complete an End Point Assessment this will involve the following:
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.
To discuss this vacancy please call Nichola on 01484 437054 or mobile 07788 390025.
This post may close early if sufficient interest is received.
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.
Mirfield Auto Spares Ltd has over 30 years of experience in exporting commercial spare parts, complete vehicles and machinery; we are one of the UK’s largest stock lists of second hand commercial vehicle spares, exporting to 36 countries around the world.